Terms and Conditions

Installing Tueller Wall Easels

Installing a Tueller Wall Easel requires a little bit of work! It is not as simple as hanging a framed picture. I include installation instructions with numerous illustrations that are intended to be very clear and easy to follow. Further, I will provide a degree of phone and/or email support if you have any questions or special installation considerations. If you are not comfortable with locating wall studs, using a tape measure, level, drill, screwdriver, etc, you may want to avoid wall mounted easels or plan on hiring an experienced general contractor or handyman to install it for you.

Production/Delivery Times

Before you order, please consider this – Tueller Wall Easels don’t come from a large factory. I work on small batches of easels at a time, making each one by hand. While I can often ship an order within several days, I ask that you allow up to 14 days for our products to ship. Contact me and I’ll let you know what the current estimated lead time is.

Returns

If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for replacement or refund. Please call between 9am-5pm, Eastern Time at 540-598-0570. If you need to return or exchange an item, please have your order information available.

Payment Methods

The website has the following payment options: Credit Card: We accept all major credit cards through our website. Mobile Payments: Google Pay, Apple Pay, etc.  Checks or Money Order: We can accept cashier’s checks and money orders (only if you’re in the US). Sorry, no personal checks are accepted. If you choose to pay this way, please mail the payment to: Paper Bird Studio & Design LLC Foggy Bottom Rd SE Floyd, VA 24091

International Orders

At present, I cannot fulfill orders to countries other than the United States, Canada, and Mexico. I am actively looking for overseas shipping solutions.

QUESTIONs

Please don’t hesitate to contact me if you have any questions!